The Professional Service Firm50From a leading business management guru—50 insights on how to get the most out of your department. Transform white collar departments into "professional service firms" whose sole, powerful asset is knowledge. Peters discusses making the most of presentations, working with outsiders on market analysis, how to imporve brainstorming meetings, how to develop relationships with clients and get the most out of them. |
Common terms and phrases
Accounting ain’t Arthur Andersen ASAP Bottom line Brand Challenge Chiat/Day colleagues Connoisseur of Talent COOL STUFF creating CRS Sirrine current project customers damn David Maister David Ogilvy Dilbert Donald Schon emotional exciting folks freaks guru Hell hiring Hot Groups HR Dept HR Inc idea IDEO imaginative Impact implementation John Elway joint live matter McKinsey McKinsey & Co means Methodology Nancy Austin obsessed Okay partner passion percent performance Period phat problems Professional Service Firm project management project team Projects List provocative PSF boss PSF chief PSF-ing PSFers Purchasing Inc recruitment redux Right Rockin San Francisco 49ers Schedule Search of Excellence seminar seriously Steve Jobs support staff sure Talk team members There’s things Tom Peters What’s White Collar Revolution word WOW Projects you’re