Thriving on Chaos: Handbook for a Management Revolution
The national bestseller that offers prescriptions for an economic world turned upside down. "Enough inspiration and information to feed American management for years."-- "Industry Week" A "New York Times" bestseller for eleven months."Enough inspiration and information to feed American managers for years." "--Industry Week"
"A provocative and worthwhile book, loaded with sound advice on how to manage our institutions in a world in which the old ways do not seem to work." "--Across the Board"
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Pick one system and implement it religiously. Frankly, it makes little difference
which system you choose, among the top half-dozen or so, as long as it is
thorough and followed rigorously. 3. Quality is measured. "What gets measured ...
Other forms of measurement. Every job description (if you have them — see S-2)
should include a qualitative description of the person's "connection to the
customer," and every performance evaluation should include an assessment of
Measurement is too often equated with how many pounds of numerical indicators
the senior manager receives weekly. There is little feel for the data at any level.
Line — especially front-line — involvement in its use or formulation is limited.
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Thriving on chaos: handbook for a management revolutionUser Review - Not Available - Book Verdict
In contrast to the mass of oversimplified business survival manuals, this one justifies itself. After demonstrating in his previous books ( In Search of Excellence , with Robert Waterman, and A ... Read full review
Review: Thriving on Chaos: Handbook for a Management RevolutionUser Review - James Pritchert - Goodreads
Tom always delivers an excellent book on leadership. I really enjoy his writings and I try to read all of his books. I can highly recommend this to anyone. Read full review
Achieving Flexibility by Empowering People
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