Thriving on Chaos: Handbook for a Management RevolutionThe national bestseller that offers prescriptions for an economic world turned upside down. A New York Times bestseller for eleven months. |
From inside the book
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Page 4
... strategy is paradoxical - meeting uncertainty by empha- sizing a set of new basics : world - class quality and service , enhanced responsiveness through greatly increased flexibility , and continuous , short - cycle innovation and ...
... strategy is paradoxical - meeting uncertainty by empha- sizing a set of new basics : world - class quality and service , enhanced responsiveness through greatly increased flexibility , and continuous , short - cycle innovation and ...
Page 13
... strategy for a maturing prod- uct . Here's what you might well find : ‣ a new Korean competitor ▸ an old Japanese competitor continuing to reduce costs and improve quality ▸ a dozen domestic start - ups , each headed by talented ...
... strategy for a maturing prod- uct . Here's what you might well find : ‣ a new Korean competitor ▸ an old Japanese competitor continuing to reduce costs and improve quality ▸ a dozen domestic start - ups , each headed by talented ...
Page 25
... strategy , " flexible special- ization , " by which they mean smaller economic units or firms providing a wider variety of products for narrower markets . I will discuss such a strategy below . The point here is simply this : What has ...
... strategy , " flexible special- ization , " by which they mean smaller economic units or firms providing a wider variety of products for narrower markets . I will discuss such a strategy below . The point here is simply this : What has ...
Page 29
... strategy when it acquired AMC primarily for its Jeep Division . And Ford has won by adding value to its product through design distinc- tion and high quality . GM , on the other hand , has been losing out : aiming for the " mass market ...
... strategy when it acquired AMC primarily for its Jeep Division . And Ford has won by adding value to its product through design distinc- tion and high quality . GM , on the other hand , has been losing out : aiming for the " mass market ...
Page 45
... strategy aimed at creating niche markets . It is my advice for bankers , retailers , hospital administrators , computer makers , and city managers alike . The next prescription uses another " hot " word , urging a quality revo- lution ...
... strategy aimed at creating niche markets . It is my advice for bankers , retailers , hospital administrators , computer makers , and city managers alike . The next prescription uses another " hot " word , urging a quality revo- lution ...
Contents
Achieving Flexibility by Empowering People | 339 |
Involve Everyone in Everything | 341 |
A New View of Leadership at All Levels | 467 |
Building Systems for a World Turned Upside Down | 579 |
Measure Whats Important | 581 |
Strategic Planning | 609 |
Set Conservative Goals | 619 |
Demand Total Integrity | 627 |
Second Thoughts | 635 |
Appendix | 655 |
Acknowledgments | 667 |
Notes | 671 |
Index | 685 |
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Common terms and phrases
achieve American average become boss champions Chaparral competitive competitors corporate cost create distribution distributors Domino's Pizza emphasis employees engineers executive experience factory failure fast Federal Express firm's firms flexibility Ford Frito-Lay functions Hewlett-Packard idea important incentive industry innovation instance involvement Japan Japanese listening look machine major manufacturing McKesson measurement meeting ment Milliken million Nordstrom operations opportunity organization percent plant prescriptions problem Procter & Gamble product or service profitable quality improvement Regis McKenna responsiveness retailing revolution Roger Milliken salesperson sector semiconductor ServiceMaster skills small starts Soichiro Honda staff Stew Leonard's strategy success supervisors suppliers talk Tennant things tion turn U.S. Steel uniqueness United value-added vision word-of-mouth workers Worthington Worthington Industries