Thriving on Chaos: Handbook for a Management RevolutionThe national bestseller that offers prescriptions for an economic world turned upside down. "Enough inspiration and information to feed American management for years."-- "Industry Week" A "New York Times" bestseller for eleven months."Enough inspiration and information to feed American managers for years." "--Industry Week" "A provocative and worthwhile book, loaded with sound advice on how to manage our institutions in a world in which the old ways do not seem to work." "--Across the Board" |
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Page 212
... tion's traditional feudal authority , and use teams ( see also P - 2 , P - 8 ) . 3M has always done it ; so has Hewlett - Packard . Frito - Lay slashed product development time when it adopted the team approach in the mid - seventies ...
... tion's traditional feudal authority , and use teams ( see also P - 2 , P - 8 ) . 3M has always done it ; so has Hewlett - Packard . Frito - Lay slashed product development time when it adopted the team approach in the mid - seventies ...
Page 240
... tion through word - of - mouth . . . . Customers . Companies can use word of mouth to reach customers at trade shows , technical conferences , training programs , and customer or- ganizations . [ New - product test ] sites and early ...
... tion through word - of - mouth . . . . Customers . Companies can use word of mouth to reach customers at trade shows , technical conferences , training programs , and customer or- ganizations . [ New - product test ] sites and early ...
Page 502
... tion , in service to the " system's imperative , " is nonresponsiveness to constituent needs . A second form of corruption is the shocking waste of time and talent poured into beating the system . In my public sector incarnations , I ...
... tion , in service to the " system's imperative , " is nonresponsiveness to constituent needs . A second form of corruption is the shocking waste of time and talent poured into beating the system . In my public sector incarnations , I ...
Contents
Using the Prescriptions The Essentials of Proactive | 35 |
Creating Total Customer Responsiveness | 47 |
Achieving Flexibility by Empowering People | 281 |
Copyright | |
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achieve American average become boss bureaucracy champions Chaparral competitive competitors corporate cost create distribution Domino's Pizza emphasize employees engineers executive experience factory failure fast Federal Express firm's firms flexibility Ford Frito-Lay front line front-line functions Hewlett-Packard idea important incentive industry innovation instance involvement Japan Japanese leaders leadership listening machine manufacturing Masaaki Imai McKesson measurement meeting ment middle managers Milliken million Nordstrom Nucor Corporation operations organization percent performance plant prescriptions problem Procter & Gamble profit Regis McKenna reports responsiveness retailing Roger Milliken role ServiceMaster share skills small starts spend staff Stew Leonard's strategy success supervisors suppliers talk things tion turn U.S. Steel vision week what's workers Worthington Industries