Thriving on Chaos: Handbook for a Management Revolution
The national bestseller that offers prescriptions for an economic world turned upside down. "Enough inspiration and information to feed American management for years."-- "Industry Week" A "New York Times" bestseller for eleven months."Enough inspiration and information to feed American managers for years." "--Industry Week"
"A provocative and worthwhile book, loaded with sound advice on how to manage our institutions in a world in which the old ways do not seem to work." "--Across the Board"
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Above all, the customer prescriptions deal with new skills, not new devices. We
emphasize, in C-2 through C-4, that the passion for quality, service, and
responsiveness has to be matched with world-class systems—the techniques of
Crosby or ...
“Traffic management” measures skills at routing and coordinating team members
and their delivery vehicles. Other categories include “dough making and catching
,” “store delivery,” “driving,” “loading,” and “maintenance.” Less predictable ...
I am simply insisting in this part of the prescription that the growth should be led
by, and governed by, infrastructure development: > Lead with upgrading the skills
of the work force. Teach factory people to be flexible; invest in equipment that ...
What people are saying - Write a review
LibraryThing ReviewUser Review - litterate - LibraryThing
My other favourite business book. This is a masterpiece, packed with good ideas and interesting example. It does not present a single coherent thesis, but rather many separate and independent pieces of wisdom. But that, to my mind, is precisely what is so good about it. Read full review
Review: Thriving on Chaos: Handbook for a Management RevolutionUser Review - James Pritchert - Goodreads
Tom always delivers an excellent book on leadership. I really enjoy his writings and I try to read all of his books. I can highly recommend this to anyone. Read full review
The Essentials of Proactive
Pursuing FastPaced Innovation
Achieving Flexibility by Empowering People
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