Thriving on Chaos: Handbook for a Management Revolution
The national bestseller that offers prescriptions for an economic world turned upside down. "Enough inspiration and information to feed American management for years."-- "Industry Week" A "New York Times" bestseller for eleven months."Enough inspiration and information to feed American managers for years." "--Industry Week"
"A provocative and worthwhile book, loaded with sound advice on how to manage our institutions in a world in which the old ways do not seem to work." "--Across the Board"
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Retailing has perhaps witnessed the biggest shift in this direction. In Managing in
the Service Economy, Harvard's James Heskett comments on Italian knitwear
maker Benetton, which "has pioneered a retailing approach throughout Europe ...
"The point about Dayton-Hudson's strategy," said Forbes, ". . . is not which
segment of retailing they chose, but that they chose one." In other words, don't
just stand there, be something. Sometimes a firm loses its uniqueness. Sears
lived by the ...
Grocer Stew Leonard considers retailing experience or skills at the cash register
secondary. First, he seeks outgoing people who are likely to be genuinely
friendly toward colleagues and customers. "We can teach cash register. We can't
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Thriving on chaos: handbook for a management revolutionUser Review - Not Available - Book Verdict
In contrast to the mass of oversimplified business survival manuals, this one justifies itself. After demonstrating in his previous books ( In Search of Excellence , with Robert Waterman, and A ... Read full review
Review: Thriving on Chaos: Handbook for a Management RevolutionUser Review - James Pritchert - Goodreads
Tom always delivers an excellent book on leadership. I really enjoy his writings and I try to read all of his books. I can highly recommend this to anyone. Read full review
Creating Total Customer Responsiveness
Pursuing FastPaced Innovation
Achieving Flexibility by Empowering People
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