Thriving on Chaos: Handbook for a Management RevolutionThe national bestseller that offers prescriptions for an economic world turned upside down. "Enough inspiration and information to feed American management for years."-- "Industry Week" A "New York Times" bestseller for eleven months."Enough inspiration and information to feed American managers for years." "--Industry Week" "A provocative and worthwhile book, loaded with sound advice on how to manage our institutions in a world in which the old ways do not seem to work." "--Across the Board" |
From inside the book
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Page 369
... management immediately above the team . None has gone as far as the Japanese ; none except Carlzon has so precisely defined the revolutionary shift in the role of middle ... managers , per our model , will have turned Figure 16 : Nordstrom ...
... management immediately above the team . None has gone as far as the Japanese ; none except Carlzon has so precisely defined the revolutionary shift in the role of middle ... managers , per our model , will have turned Figure 16 : Nordstrom ...
Page 473
Handbook for a Management Revolution Thomas J. Peters. 28. Middle managers who encourage constant front - line contact among func- tions 29. Middle managers who act as " on call " experts , spending most of their time helping teams ...
Handbook for a Management Revolution Thomas J. Peters. 28. Middle managers who encourage constant front - line contact among func- tions 29. Middle managers who act as " on call " experts , spending most of their time helping teams ...
Page 550
... line supervisors , 363 ; first steps , 364-5 ; forces pushing toward centralization , 362 , 364 ; limit management layers to five , 359 ; middle managers , 362-3 ; put staff in the field , 359-60 ; senior managers , 362 Orr , Robin ...
... line supervisors , 363 ; first steps , 364-5 ; forces pushing toward centralization , 362 , 364 ; limit management layers to five , 359 ; middle managers , 362-3 ; put staff in the field , 359-60 ; senior managers , 362 Orr , Robin ...
Contents
Using the Prescriptions The Essentials of Proactive | 35 |
Creating Total Customer Responsiveness | 47 |
Achieving Flexibility by Empowering People | 281 |
Copyright | |
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achieve American average become boss bureaucracy champions Chaparral competitive competitors corporate cost create distribution Domino's Pizza emphasize employees engineers executive experience factory failure fast Federal Express firm's firms flexibility Ford Frito-Lay front line front-line functions Hewlett-Packard idea important incentive industry innovation instance involvement Japan Japanese leaders leadership listening machine manufacturing Masaaki Imai McKesson measurement meeting ment middle managers Milliken million Nordstrom Nucor Corporation operations organization percent performance plant prescriptions problem Procter & Gamble profit Regis McKenna reports responsiveness retailing Roger Milliken role ServiceMaster share skills small starts spend staff Stew Leonard's strategy success supervisors suppliers talk things tion turn U.S. Steel vision week what's workers Worthington Industries