Thriving on Chaos: Handbook for a Management Revolution
The national bestseller that offers prescriptions for an economic world turned upside down. "Enough inspiration and information to feed American management for years."-- "Industry Week" A "New York Times" bestseller for eleven months."Enough inspiration and information to feed American managers for years." "--Industry Week"
"A provocative and worthwhile book, loaded with sound advice on how to manage our institutions in a world in which the old ways do not seem to work." "--Across the Board"
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SUMMARY The flexible organization's leaders will put a disproportionate
emphasis on the care and feeding of front-line people (see also C-8, C-9, P-1
through P-10). We must: > Ensure that the front-line people — the implementers,
That is, it is pulled out of the fire by the people who work on the firing line. The
role of everyone else — from president to junior accountant — is to enhance the
ability of the front line to do its job. ARE YOU LINE-ORIENTED? Here are a few of
Information availability inherently shifts skill and responsibility to the front line and
facilitates front-line communications across functional barriers ("horizontal
management"). Information in and of itself is the chief substitute for first-line ...
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Thriving on chaos: handbook for a management revolutionUser Review - Not Available - Book Verdict
In contrast to the mass of oversimplified business survival manuals, this one justifies itself. After demonstrating in his previous books ( In Search of Excellence , with Robert Waterman, and A ... Read full review
Review: Thriving on Chaos: Handbook for a Management RevolutionUser Review - James Pritchert - Goodreads
Tom always delivers an excellent book on leadership. I really enjoy his writings and I try to read all of his books. I can highly recommend this to anyone. Read full review
Creating Total Customer Responsiveness
Pursuing FastPaced Innovation
Achieving Flexibility by Empowering People
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