Thriving on Chaos: Handbook for a Management Revolution
The national bestseller that offers prescriptions for an economic world turned upside down. "Enough inspiration and information to feed American management for years."-- "Industry Week" A "New York Times" bestseller for eleven months."Enough inspiration and information to feed American managers for years." "--Industry Week"
"A provocative and worthwhile book, loaded with sound advice on how to manage our institutions in a world in which the old ways do not seem to work." "--Across the Board"
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THE UNIVERSITY OF MICHIGAN LIBRARIES Creating Total Customer
Responsiveness The Guiding C-1: Specialize/Create Niches/Differentiate
Premise The Five -2: Provide Top Quality, as Perceived by the Customer C-2
Basic Value- C-3: ...
Prescriptions for a world Turned Upside Down 1: 2: Facing Up to the Need for
Revolution Using the Prescriptions: The Essentials of Proactive Management Il
Creating Total Customer Responsiveness C-1: C-2: C-3: C-4: C-5: C-6: C-7: C-8:
SEC T | O N S U M M A R Y Only those who become attached to their customers,
figuratively and literally, and who move most aggressively to create new markets
—for fast-growing and mature products alike—will survive. Figure 3 describes ...
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Thriving on chaos: handbook for a management revolutionUser Review - Not Available - Book Verdict
In contrast to the mass of oversimplified business survival manuals, this one justifies itself. After demonstrating in his previous books ( In Search of Excellence , with Robert Waterman, and A ... Read full review
Review: Thriving on Chaos: Handbook for a Management RevolutionUser Review - James Pritchert - Goodreads
Tom always delivers an excellent book on leadership. I really enjoy his writings and I try to read all of his books. I can highly recommend this to anyone. Read full review
The Essentials of Proactive
Pursuing FastPaced Innovation
Achieving Flexibility by Empowering People
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