Thriving on Chaos: Handbook for a Management Revolution
The national bestseller that offers prescriptions for an economic world turned upside down. "Enough inspiration and information to feed American management for years."-- "Industry Week" A "New York Times" bestseller for eleven months."Enough inspiration and information to feed American managers for years." "--Industry Week"
"A provocative and worthwhile book, loaded with sound advice on how to manage our institutions in a world in which the old ways do not seem to work." "--Across the Board"
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In one to Clifton Garvin, Jr., then Exxon's chairman, he observes: "Because you
are a big business, you are trapped by doing things in large ways. But it is one
thing to start a business that becomes large and entirely another to start things on
So "do it right the first time" and the quest for constant improvement depend on (1
) acknowledging current failures, and (2) making lots of fast failures as we
constantly experiment with new ways of doing things. Seek Out "Little" Failures: ...
The SAS Example In this role, the middle manager is given a new life — the
power and incentive to say "yes," and make things happen, rather than merely
the negative power to say "no," and delay/stop things. At SAS, for instance, the
What people are saying - Write a review
LibraryThing ReviewUser Review - litterate - LibraryThing
My other favourite business book. This is a masterpiece, packed with good ideas and interesting example. It does not present a single coherent thesis, but rather many separate and independent pieces of wisdom. But that, to my mind, is precisely what is so good about it. Read full review
Review: Thriving on Chaos: Handbook for a Management RevolutionUser Review - James Pritchert - Goodreads
Tom always delivers an excellent book on leadership. I really enjoy his writings and I try to read all of his books. I can highly recommend this to anyone. Read full review
Creating Total Customer Responsiveness
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