Thriving on Chaos: Handbook for a Management Revolution
The national bestseller that offers prescriptions for an economic world turned upside down. "Enough inspiration and information to feed American management for years."-- "Industry Week" A "New York Times" bestseller for eleven months."Enough inspiration and information to feed American managers for years." "--Industry Week"
"A provocative and worthwhile book, loaded with sound advice on how to manage our institutions in a world in which the old ways do not seem to work." "--Across the Board"
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Such strategies, though far from the norm right now, will fast become the norm —
or else! Responsiveness: Training Your Customer's People Recall, in C-1, the
discussion of Milliken's shop towel business. Milliken has almost made the towel
Strategy expert Michael Porter of Harvard contends that there are only three
successful generic strategies: (1) "overall cost leadership," (2) "differentiation" (by
which he means leadership in quality or service or innovation across a broadly ...
... 213 small firms see also smallness; start-up firms small-start strategy for, 203
as uniquely successful at innovating, 245-6 small markets, small starts for, 196
smallness see also small firms; specialist producers efficiency and, 17-18
What people are saying - Write a review
LibraryThing ReviewUser Review - litterate - LibraryThing
My other favourite business book. This is a masterpiece, packed with good ideas and interesting example. It does not present a single coherent thesis, but rather many separate and independent pieces of wisdom. But that, to my mind, is precisely what is so good about it. Read full review
Review: Thriving on Chaos: Handbook for a Management RevolutionUser Review - James Pritchert - Goodreads
Tom always delivers an excellent book on leadership. I really enjoy his writings and I try to read all of his books. I can highly recommend this to anyone. Read full review
Creating Total Customer Responsiveness
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