Thriving on Chaos: Handbook for a Management Revolution
The national bestseller that offers prescriptions for an economic world turned upside down. "Enough inspiration and information to feed American management for years."-- "Industry Week" A "New York Times" bestseller for eleven months."Enough inspiration and information to feed American managers for years." "--Industry Week"
"A provocative and worthwhile book, loaded with sound advice on how to manage our institutions in a world in which the old ways do not seem to work." "--Across the Board"
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For better or worse, what you spend your time on (not what you sermonize about)
will become the organization's preoccupation. Likewise, the proactive use of
symbols, such as the sorts of stories you tell and the people you invite to
And the only for-certain confirmation of the commitment of leaders is the way they
spend their time. In summary, to signal the need for dramatic change, the
calendar must be altered dramatically — unmistakably enough and visibly
enough to ...
Spend lavishly on airfare (and long-distance phone calls). Get on the plane, visit
with the supplier or customer or project team — and don't leave until the darn
thing is fixed. Forget the committee meetings that you missed in the process —
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Thriving on chaos: handbook for a management revolutionUser Review - Not Available - Book Verdict
In contrast to the mass of oversimplified business survival manuals, this one justifies itself. After demonstrating in his previous books ( In Search of Excellence , with Robert Waterman, and A ... Read full review
Review: Thriving on Chaos: Handbook for a Management RevolutionUser Review - James Pritchert - Goodreads
Tom always delivers an excellent book on leadership. I really enjoy his writings and I try to read all of his books. I can highly recommend this to anyone. Read full review
Creating Total Customer Responsiveness
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