Thriving on Chaos: Handbook for a Management Revolution
The national bestseller that offers prescriptions for an economic world turned upside down. "Enough inspiration and information to feed American management for years."-- "Industry Week" A "New York Times" bestseller for eleven months."Enough inspiration and information to feed American managers for years." "--Industry Week"
"A provocative and worthwhile book, loaded with sound advice on how to manage our institutions in a world in which the old ways do not seem to work." "--Across the Board"
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I've watched him call his whole great ship to general quarters over a "small"
problem that others wouldn't even have seen or heard about, let alone acted
upon. One of the best descriptions of the emotional component of mounting a
And eventually I noticed that at meetings those two were so involved, asking lots
of questions and offering solutions to problems in other departments." When he
discovered the reason was the "flawed" walkie-talkies, he didn't try to get them ...
It provides critical confirmation that the firm sees the worker as a partner and
problem solver. The absence of such information confirms the worker's
impotence. 2. The widespread availability of information is the only basis for
What people are saying - Write a review
LibraryThing ReviewUser Review - litterate - LibraryThing
My other favourite business book. This is a masterpiece, packed with good ideas and interesting example. It does not present a single coherent thesis, but rather many separate and independent pieces of wisdom. But that, to my mind, is precisely what is so good about it. Read full review
Review: Thriving on Chaos: Handbook for a Management RevolutionUser Review - James Pritchert - Goodreads
Tom always delivers an excellent book on leadership. I really enjoy his writings and I try to read all of his books. I can highly recommend this to anyone. Read full review
Creating Total Customer Responsiveness
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