Thriving on Chaos: Handbook for a Management Revolution
The national bestseller that offers prescriptions for an economic world turned upside down. "Enough inspiration and information to feed American management for years."-- "Industry Week" A "New York Times" bestseller for eleven months."Enough inspiration and information to feed American managers for years." "--Industry Week"
"A provocative and worthwhile book, loaded with sound advice on how to manage our institutions in a world in which the old ways do not seem to work." "--Across the Board"
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Handbook for a Management Revolution Thomas J. Peters. "There is a Japanese
axiom: 'Quality control starts with training and ends in training.' " 6. Teams
involving multiple functions/systems are used. Once more, ideological firestorms
Debriefings with key accounts (annually or semiannually) must include formal
survey questions and open-ended discussions with all levels and functions in key
account operations. Mount informal (or formal) "call three customers each week"
Du Pont, Omark, P&G, and Milliken have been experimenting with lower-level
integration of functions. The emphasis has been on team-level, multi-function
coordination, not on the several (at least two or three) layers of management ...
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LibraryThing ReviewUser Review - litterate - LibraryThing
My other favourite business book. This is a masterpiece, packed with good ideas and interesting example. It does not present a single coherent thesis, but rather many separate and independent pieces of wisdom. But that, to my mind, is precisely what is so good about it. Read full review
Review: Thriving on Chaos: Handbook for a Management RevolutionUser Review - James Pritchert - Goodreads
Tom always delivers an excellent book on leadership. I really enjoy his writings and I try to read all of his books. I can highly recommend this to anyone. Read full review
Creating Total Customer Responsiveness
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