Thriving on Chaos: Handbook for a Management RevolutionThe national bestseller that offers prescriptions for an economic world turned upside down. "Enough inspiration and information to feed American management for years."-- "Industry Week" A "New York Times" bestseller for eleven months."Enough inspiration and information to feed American managers for years." "--Industry Week" "A provocative and worthwhile book, loaded with sound advice on how to manage our institutions in a world in which the old ways do not seem to work." "--Across the Board" |
From inside the book
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Page 442
... front - line people ( see also C - 8 , C - 9 , P - 1 through P - 10 ) . We must : ▻ Ensure that the front - line people - the implementers , the executors- know that they are the organization's heroes . ▻ Honor staff people to the ...
... front - line people ( see also C - 8 , C - 9 , P - 1 through P - 10 ) . We must : ▻ Ensure that the front - line people - the implementers , the executors- know that they are the organization's heroes . ▻ Honor staff people to the ...
Page 444
... front line to do its job . ARE YOU LINE - ORIENTED ? Here are a few of the indicators that reveal the status of line personnel : 1. Pay . There are two key indicators here - entry - level pay and managerial pay . Prescription P - 6 and ...
... front line to do its job . ARE YOU LINE - ORIENTED ? Here are a few of the indicators that reveal the status of line personnel : 1. Pay . There are two key indicators here - entry - level pay and managerial pay . Prescription P - 6 and ...
Page 448
... line . In fact , each of these teams has had great " marketers " ( Roger Staubach of Dallas , Ken Stabler of Oakland ) from time to time . But the basis for sustaining performance has been year - in - and - year - out front - line ...
... line . In fact , each of these teams has had great " marketers " ( Roger Staubach of Dallas , Ken Stabler of Oakland ) from time to time . But the basis for sustaining performance has been year - in - and - year - out front - line ...
Contents
Using the Prescriptions The Essentials of Proactive | 35 |
Achieving Flexibility by Empowering People | 281 |
A New View of Leadership | 387 |
Copyright | |
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achieve American average become boss champions Chaparral competitive competitors corporate cost create distribution Domino's Pizza emphasize employees engineers executive experience factory failure fast Federal Express firm's firms flexibility Ford Frito-Lay front line front-line functions Hewlett-Packard idea important incentive industry innovation instance involvement Japan Japanese leaders leadership listening machine manufacturing Masaaki Imai McKesson measurement meeting ment middle managers Milliken million Nordstrom Nucor Corporation operations opportunity organization percent performance plant prescriptions problem Procter & Gamble profit Regis McKenna reports responsiveness retailing Roger Milliken role ServiceMaster share skills small starts spend staff Stew Leonard's strategy success supervisors suppliers talk things tion turn U.S. Steel unit vision week workers Worthington Industries