Thriving on Chaos: Handbook for a Management Revolution
The national bestseller that offers prescriptions for an economic world turned upside down. "Enough inspiration and information to feed American management for years."-- "Industry Week" A "New York Times" bestseller for eleven months."Enough inspiration and information to feed American managers for years." "--Industry Week"
"A provocative and worthwhile book, loaded with sound advice on how to manage our institutions in a world in which the old ways do not seem to work." "--Across the Board"
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Choose Partners Carefully/Master the Distribution System Dealing with local
customs and institutions on local terms is vital. Take Japan's distribution system.
In America, 1.5 middlemen handle the average product between producer and ...
Management attempts to make up for poor-quality distribution relationships with
more distributors. Instead of fixing its distribution management structures and
learning new . . . habits about the "partnering" aspects of distributor relationships,
Have a special meal at the distribution center cafeteria to celebrate ninety days of
meeting the promise of "95 percent fulfillment within 24 hours of receiving the
order." Have hamburgers made of top sirloin — and have management do the ...
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LibraryThing ReviewUser Review - litterate - LibraryThing
My other favourite business book. This is a masterpiece, packed with good ideas and interesting example. It does not present a single coherent thesis, but rather many separate and independent pieces of wisdom. But that, to my mind, is precisely what is so good about it. Read full review
Review: Thriving on Chaos: Handbook for a Management RevolutionUser Review - James Pritchert - Goodreads
Tom always delivers an excellent book on leadership. I really enjoy his writings and I try to read all of his books. I can highly recommend this to anyone. Read full review
Creating Total Customer Responsiveness
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