Knowledge Management and Narratives: Organizational Effectiveness Through Storytelling

Front Cover
Georg Schreyögg
Erich Schmidt Verlag GmbH & Co KG, 2005 - Communication in organizations - 317 pages
"For many organizations knowledge is one of the most important keys to success. Knowledge management often plays a crucial role in organizational effectiveness."--Cover.

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Contents

Sensemaking Through Narratives
8
Patterns of Narrative in Organizational Knowledge
15
Stories that Tame the Grapevine
73
A Narrative Approach to Knowledge
101
The Transfer of Tacit Knowledge with
123
Reflecting on Complexity Knowledge Narratives
145
HyperStoria Acquiring Representing
173
The Dark Side of Narrations Narrations as Paradox Genres
195
Narratives Gender
215
Unlabelled Metaphor and the KnowledgeNarrative Link
229
The Role of Narration in High Stakes Decision Making
247
Thou Shalt Not Obey Me
273
Reconsidering Organizational Knowledge
291
About the authors
313
Copyright

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