Reshaping Change: A Processual PerspectiveThis book highlights the theoretical and practical value of using a processual perspective to make sense of organizational change. Featuring data collected over 20 years of fieldwork, it does much more than provide a simple overview of theory and change models and instead makes the processual approach understandable and accessible to both researchers and practitioners. The author's case studies of radical and large-scale change programmes include those from General Motors, Pirelli, Shell, Britax and Laubman and Pank, and considers aspects of processual research, the context, politics, and substance of change and finally the future of the processual perspective. This is an innovative and highly practical study that captures the truly complex processes of the changing organization and illustrates how best to understand them from a processual point of view. |
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Contents
List of figures | 6 |
A processual approach to understanding change | 12 |
The context of change at Pirelli Cables | 29 |
The politics of change at General Motors | 45 |
The substance of change at Shell Expro and Britax | 62 |
secondphase | 71 |
1136 | 73 |
Substance and change at Britax Rainsfords | 80 |
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Common terms and phrases
academic Adelaide Laboratory Interviews argued audience Branch Level Interviews British Rail Burns and Stalker cell cellular manufacture change initiatives change process change programme chapter client competing histories concept context critical culture data collection Dawson discussion employees example experience fieldwork freight Gidja highlight identified implementation important individuals and groups interpretations involved issues Laubman and Pank London longitudinal manufacturing marshalling yard methods multiple narrative operations optometrists organization organizational change participant observation participants Pettigrew Pirelli plant manager political process practice problems process of change processes of organizational processual analysis processual approach processual case study processual perspective processual research processual studies production qualitative research question reflect Senior Management Interviews service excellence programme shop-floor social South Australia storytelling strategy structure substance of change supervisors tacit knowledge Tecsol Total Quality Management understanding union video conferencing workplace write-up
References to this book
Agency and Change: Rethinking Change Agency in Organizations Raymond Caldwell No preview available - 2006 |